About the Business

At Packetts, we are proud to be one of the UK’s largest truly independent Insurance Brokers. We are also one of its oldest and most respected with a history dating back over 90 years of providing our clients with a service above and beyond what is expected.

We specialise in four main areas: the Commercial sector, Not-for-Profit sector, Training organisations and Specialist Insolvency services. Across these areas, we have built long-term relationships based on trust, understanding and service.

This commitment to our clients and service has seen us awarded Chartered Status, a title currently held by only 5% of UK Brokers. This title is only awarded to firms committed to developing and maintaining the knowledge and capability of their people so they can deliver the highest quality advice as well as following a demanding code of ethical practices that put the client at the very heart of what we stand for.

As a family run business, personal service and quality of advice have always championed everything we do. It is why we are not just there for you when you need impartial expert advice on the type and level of insurance you need, we are also right by your side when the worst happens and you need to make a claim.

Business Services

Exceptional Service As Standard

Exceptional Service As Standard

Since our early beginnings in 1920, we have seen many changes in the insurance industry, but what has always remained constant is our commitment to providing the highest levels of service and very best value for money. Today, as then, we continue to provide the highest level of independent advice that is tailored to your needs. As we are not tied to any one Insurer, you will have peace of mind that we will always recommend the most appropriate cover tailor made for your requirements.

You will also have the benefit of dealing with people who care. You see, we are not some big faceless company. Quite the opposite in fact, we prefer to work face-to-face so we can get to know your business and act as an integral part of your management team. So, if you do need to make a claim or discuss how best to reduce your exposure to risk, there is always someone there who you know and trust. A colleague with an expert understanding, who guarantees to take care of every detail, including negotiating solely on your behalf with insurance companies.

Here are just some of our areas of expertise:

  • Specialist advice on all classes of Commercial Insurance;
  • Full annual insurance review;
  • Disaster recovery planning;
  • Risk management and assessment;
  • Complete claims service through to settlement;
  • Insurance consultation for new companies and management buy-outs;
  • Health and safety advice.

Location & Hours

Salts Wharf, Ashley Lane

Shipley, BD17 7DB
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