About the Business

Towergate Chapman Stevens are professional insurance advisers to many travel related companies in the UK. As part of one of the largest independent insurance groups in the UK we are able to provide a wide range of competitively priced insurance products especially designed for tour operators/travel agents.

Working with leading insurers we are able to offer a number of solutions that can be tailored to suit individual requirements. Our policies are underwritten by leading insurers to provide customers with all-important financial security.

Over the years, our clients have benefited from the specialised insurance packages which are at the centre of our success. Towergate Chapman Stevens' innovative and bespoke approach to the travel insurance business has enabled us to maintain our position as a market leader. While justifiably proud of the commitment demonstrated and success achieved to date, it is not our intention to rest on our laurels.

Business Services

Financial Failure Insurance

Financial Failure Insurance

The global economic downturn has had an especially detrimental effect on travel agencies. Market conditions have become even more challenging because of factors like reduced airline revenue, closures within the hotel industry and the need for ATOL-bonded operators to find alternative air travel for their customers.

In this environment, it is a sad fact that talented people are being made redundant and businesses are closing. However, the ashes of a failed travel business can be fertile ground for a new start up, providing that existing liabilities have been met.

Towergate Chapman Stevens are one of the market leaders in financial failure insurance and passenger protection insurance. We have created a financial failure insurance scheme, which is easy to administer, in order to meet the requirements of The Package Travel Regulations.

Our specially designed scheme is available to all tour operators and accommodation/villa providers; subject to status upon application.
Coach Travel Insurance

Coach Travel Insurance

Over two decades, Towergate Chapman Stevens has served the needs of more than five million coach holidaymakers, helping many to enjoy a happy holiday even when something went wrong with reliable coach travel insurance. Others have simply enjoyed the peace of mind that their coach holiday is supported by our coach travel insurance’s high service standards.

As part of the Towergate Underwriting Group Limited you can be sure of the financial strength we offer. The coach travel insurance policy is underwritten by one of the most reputable insurers in the UK, E T I - International Travel Protection (the UK branch of Europaische Reiseversicherung AG). Towergate Chapman Stevens’ efficient experienced underwriting and claims teams can process your coach travel insurance applications with minimal fuss, giving you more time to enjoy the journey.

Reviews

Amanda McFarlane
27 Feb, 2019

Bicester, Oxfordshire

Got Butlins holiday insurance with this company and got told I couldn't claim back any money when I had to cancel holiday through health reasons, If I hadn't taken out insurance, I would have got just as much back so it was a waste of money.

Mrs Carol Fisher
18 Jun, 2020

King's Lynn, Norfolk

Pushed from pillar to post trying to get Sykes Cottages policy claim sorted with 7th referral to a Towergate now-cancelled holiday because of stroke SLC/19 2019 ISSUE booked early for June July 2020. Given this firm but they will not answer the phone Towergate took £792 out of my account after I cancelled holiday but no one will honour the insurance which covers me for illness.

Location & Hours

22 Wintersells Road

Weybridge, KT14 7LF
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