Eldon Insurance Services

Eldon Insurance Services

Insurance Broker in Newcastle upon Tyne, Tyne and Wear, NE1 6SU

Claimed
About the Business

Eldon has grown into a market leading claims operation with diverse teams of dedicated insurance professionals. Leading the way in claims excellence and cutting edge technology.

Eldon’s primary function is to manage claims proactively, both for their customer and partner, settling these claims cost effectively and efficiently. By offering the policyholder a quality service that is focused on customer needs we value and keep our customers.

In essence, we minimise the cost of claims for our partners, whilst delivering a quality service to policyholders.

Business Services
Claims Handling

Claims Handling

Our 200 plus strong team based in heart of Newcastle upon Tyne provide a first class service to manage all types of Motor Claims.

We manage these claims utilising dedicated teams to ensure competent and compliant claims management in line with Financial Conduct Authority (FCA) requirements and ensure customers have access to their assigned claims handlers for a professional and personal service.

We believe in handling claims fairly as well as challenging bogus personal injury claims and inflated credit hire and repair bills that drive up the costs for everyone.
Claims Notification

Claims Notification

Our Award Winning First Notification of Loss Team are trained by our Engineers to assess the vehicle damage to ensure that the customer's claim is dealt with as efficiently as possible.

They capture detailed information to provide the necessary support and assistance during what can be a traumatic event. Where agreements are in place for non fault provision they swiftly arrange these with the agreed partners. On cases where the policyholder is at fault they quickly identify Intervention opportunities and reduce the costs for the Insurer partner.
Location & Hours

156 Pilgrim Street

Newcastle upon Tyne, NE1 6SU
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